Khaled Elsayed | IT Manager & Digital Transformation Leader

I am Khaled Elsayed, an IT Manager and Digital Transformation Leader with expertise in IT infrastructure, ERP systems, and cybersecurity. With years of experience driving innovation, strategy, and efficiency, I help organizations embrace digital transformation while ensuring resilience, security, and sustainable growth.

Khaled Elsayed – IT Manager & Digital Transformation Leader with expertise in IT infrastructure, ERP systems, and cybersecurity.

Who am I?

Who I Am – Khaled Elsayed, IT Manager & Digital Transformation Expert

I am Khaled Elsayed, an experienced IT Manager and Digital Transformation Leader with a proven track record in IT infrastructure, ERP systems, and cybersecurity. Over the years, I have led large-scale digital transformation projects, optimized IT strategies, and built secure, scalable infrastructures for organizations. My expertise extends to project management, cloud solutions, and business continuity planning. With a passion for innovation and efficiency, I help businesses embrace digital transformation, improve operational performance, and achieve sustainable growth in today’s technology-driven world.

+ Companies

+ Projects

My Journey – Nineteen Years of Expertise in IT Management and Digital Transformation

With 19 years of progressive experience in IT management and digital transformation, my career has been defined by designing enterprise-grade infrastructures, leading ERP deployments, and ensuring cybersecurity excellence. From managing high-performing teams to implementing strategic IT initiatives, I have consistently driven innovation, efficiency, and resilience across industries. Each role in my journey has expanded my expertise in IT infrastructure, ERP systems, project management, and business continuity—empowering organizations to achieve sustainable growth through technology.

2024 – Present | Digital Transformation & IT Manager – Sufaraa Al-Hedaya Association (Cairo)

Leading the organization’s digital transformation strategy in alignment with executive goals.
Developing IT policies, budgets, and procedures to optimize efficiency and compliance.
Managing ERP upgrades, integration, and deployment across all departments.
Strengthening cybersecurity with firewall systems, backups, and disaster recovery planning.
Supervising IT staff performance, training, and professional development.

2022 – 2024 | Group IT Section Head – Teba United (Cairo)

Directed IT teams, implemented IT strategies, and optimized infrastructure operations.
Oversaw projects involving networks, servers, and desktop systems.
Managed IT budgeting, cost optimization, and vendor negotiations.
Enforced IT security compliance and developed disaster recovery frameworks.
Enhanced user experience through technical support and operational improvements.

2021 – 2022 | IT Section Head – Almadina Steel (10th of Ramadan)

Installed and configured IT infrastructure including servers, networks, and workstations.
Managed system monitoring, troubleshooting, and performance optimization.
Strengthened system security through firewalls, patches, and access controls.
Handled virtualization and backup management within the data center.
Trained staff on IT tools, ensuring smooth adoption of new technologies.

2008 – 2020 | IT Section Head – Lactalis Halawa (10th of Ramadan)

Managed Active Directory, network infrastructure, IP cameras, and fingerprint systems.
Monitored leased lines, ADSL, and servers via WhatsUp Gold application.
Oversaw hardware/software upgrades, system maintenance, and vendor coordination.
Implemented Symantec Backup Exec for enterprise data protection.
Delivered IT support, troubleshooting, and service desk operations (ManageEngine).

2006 – 2008 | IT Specialist – Lactalis Halawa (10th of Ramadan)

Provided technical support and troubleshooting for hardware, software, and networks.
Administered servers, routers, switches, and system security protocols.
Implemented backup and recovery policies to safeguard critical data.
Managed user accounts, permissions, and access control.
Documented IT procedures and trained users on new systems.

My Skills & Expertise – IT Management, Digital Transformation, and Cybersecurity

My expertise combines IT management, digital transformation, and advanced infrastructure solutions. With strong knowledge in ERP systems, cloud technologies, and cybersecurity, I have led projects that enhance performance, security, and business growth. My skills also extend to project management, disaster recovery, and IT service delivery, ensuring that organizations operate with efficiency, resilience, and innovation. Through years of hands-on experience, I developed a comprehensive skill set that bridges technology and business needs seamlessly.

IT Infrastructure Management 97%

Digital Transformation Leadership 98%

Enterprise Systems (Odoo ERP, MS Dynamics, SAP, Oracle) 95%

Cloud Solutions & Virtualization (Azure, Oracle Cloud, VMware) 94%

Cybersecurity & Data Protection 93%

Project Management (Agile, PMP Practices) 97%

IT Strategy & Strategic Planning 96%

Budgeting & Vendor Negotiation 92%

Disaster Recovery & Business Continuity 91%

Network & System Administration (Servers, Routers, Switches) 95%

Backup & Storage Solutions (Veritas, Symantec, QNAP) 92%

Communication & Team Leadership 98%

Technical Support & IT Service Management 97%

VOIP & IP Telephony Systems (3CX, Issabel, PBX) 89%

Firewall & Security Solutions (Sophos, Cisco) 90%

My Values & Philosophy – Driving Digital Transformation with Integrity and Innovation

My professional philosophy is built on integrity, innovation, and a passion for digital transformation. I believe that technology should not only support organizations but also inspire growth, efficiency, and resilience. With a strong background in IT management, ERP systems, cybersecurity, and cloud solutions, I focus on aligning technology with business goals to deliver measurable value. My values center on continuous learning, empowering teams, and fostering trust in every project I lead. By combining strategic vision with hands-on expertise, I aim to create sustainable digital ecosystems that transform challenges into opportunities.

Certificates

google cybersecurity badge خالد السيد سقاوة ، مدير إدارة تكنولوجيا المعلومات بخبرة واسعة في البنية التحتية والتحول الرقمي. قاد مشروعات كبرى في أنظمة ERP، إدارة الشبكات، وأمن المعلومات. شغوف بابتكار حلول تقنية تعزز كفاءة المؤسسات، ويمزج بين خبرة تقنية قوية ورؤية استراتيجية تواكب التطورات العالمية. Khaled Elsayed Sqawa, IT Director with extensive expertise in infrastructure and digital transformation. Led major projects in ERP systems, network management, and cybersecurity. Passionate about driving innovation, delivering efficient technology solutions, and combining strong technical skills with a forward-looking strategic vision.

linkedin servicenow it leadership professional certificate خالد السيد سقاوة ، مدير إدارة تكنولوجيا المعلومات بخبرة واسعة في البنية التحتية والتحول الرقمي. قاد مشروعات كبرى في أنظمة ERP، إدارة الشبكات، وأمن المعلومات. شغوف بابتكار حلول تقنية تعزز كفاءة المؤسسات، ويمزج بين خبرة تقنية قوية ورؤية استراتيجية تواكب التطورات العالمية. Khaled Elsayed Sqawa, IT Director with extensive expertise in infrastructure and digital transformation. Led major projects in ERP systems, network management, and cybersecurity. Passionate about driving innovation, delivering efficient technology solutions, and combining strong technical skills with a forward-looking strategic vision.

Microsoft Dynamics AX Khaled Elsayed Sqawa خالد السيد سقاوة ، مدير إدارة تكنولوجيا المعلومات بخبرة واسعة في البنية التحتية والتحول الرقمي. قاد مشروعات كبرى في أنظمة ERP، إدارة الشبكات، وأمن المعلومات. شغوف بابتكار حلول تقنية تعزز كفاءة المؤسسات، ويمزج بين خبرة تقنية قوية ورؤية استراتيجية تواكب التطورات العالمية. Khaled Elsayed Sqawa, IT Director with extensive expertise in infrastructure and digital transformation. Led major projects in ERP systems, network management, and cybersecurity. Passionate about driving innovation, delivering efficient technology solutions, and combining strong technical skills with a forward-looking strategic vision.

google project management certificate خالد السيد سقاوة ، مدير إدارة تكنولوجيا المعلومات بخبرة واسعة في البنية التحتية والتحول الرقمي. قاد مشروعات كبرى في أنظمة ERP، إدارة الشبكات، وأمن المعلومات. شغوف بابتكار حلول تقنية تعزز كفاءة المؤسسات، ويمزج بين خبرة تقنية قوية ورؤية استراتيجية تواكب التطورات العالمية. Khaled Elsayed Sqawa, IT Director with extensive expertise in infrastructure and digital transformation. Led major projects in ERP systems, network management, and cybersecurity. Passionate about driving innovation, delivering efficient technology solutions, and combining strong technical skills with a forward-looking strategic vision.

linkedin succeeding as a senior manager professional certificate خالد السيد سقاوة ، مدير إدارة تكنولوجيا المعلومات بخبرة واسعة في البنية التحتية والتحول الرقمي. قاد مشروعات كبرى في أنظمة ERP، إدارة الشبكات، وأمن المعلومات. شغوف بابتكار حلول تقنية تعزز كفاءة المؤسسات، ويمزج بين خبرة تقنية قوية ورؤية استراتيجية تواكب التطورات العالمية. Khaled Elsayed Sqawa, IT Director with extensive expertise in infrastructure and digital transformation. Led major projects in ERP systems, network management, and cybersecurity. Passionate about driving innovation, delivering efficient technology solutions, and combining strong technical skills with a forward-looking strategic vision.

oracle cloud infrastructure architect خالد السيد سقاوة ، مدير إدارة تكنولوجيا المعلومات بخبرة واسعة في البنية التحتية والتحول الرقمي. قاد مشروعات كبرى في أنظمة ERP، إدارة الشبكات، وأمن المعلومات. شغوف بابتكار حلول تقنية تعزز كفاءة المؤسسات، ويمزج بين خبرة تقنية قوية ورؤية استراتيجية تواكب التطورات العالمية. Khaled Elsayed Sqawa, IT Director with extensive expertise in infrastructure and digital transformation. Led major projects in ERP systems, network management, and cybersecurity. Passionate about driving innovation, delivering efficient technology solutions, and combining strong technical skills with a forward-looking strategic vision.

google it support badge خالد السيد سقاوة ، مدير إدارة تكنولوجيا المعلومات بخبرة واسعة في البنية التحتية والتحول الرقمي. قاد مشروعات كبرى في أنظمة ERP، إدارة الشبكات، وأمن المعلومات. شغوف بابتكار حلول تقنية تعزز كفاءة المؤسسات، ويمزج بين خبرة تقنية قوية ورؤية استراتيجية تواكب التطورات العالمية. Khaled Elsayed Sqawa, IT Director with extensive expertise in infrastructure and digital transformation. Led major projects in ERP systems, network management, and cybersecurity. Passionate about driving innovation, delivering efficient technology solutions, and combining strong technical skills with a forward-looking strategic vision.

microsoft certified systems administrator mcsa Khaled Elsayed Sqawa خالد السيد سقاوة ، مدير إدارة تكنولوجيا المعلومات بخبرة واسعة في البنية التحتية والتحول الرقمي. قاد مشروعات كبرى في أنظمة ERP، إدارة الشبكات، وأمن المعلومات. شغوف بابتكار حلول تقنية تعزز كفاءة المؤسسات، ويمزج بين خبرة تقنية قوية ورؤية استراتيجية تواكب التطورات العالمية. Khaled Elsayed Sqawa, IT Director with extensive expertise in infrastructure and digital transformation. Led major projects in ERP systems, network management, and cybersecurity. Passionate about driving innovation, delivering efficient technology solutions, and combining strong technical skills with a forward-looking strategic vision.

linkedin it service management iso20000 خالد السيد سقاوة ، مدير إدارة تكنولوجيا المعلومات بخبرة واسعة في البنية التحتية والتحول الرقمي. قاد مشروعات كبرى في أنظمة ERP، إدارة الشبكات، وأمن المعلومات. شغوف بابتكار حلول تقنية تعزز كفاءة المؤسسات، ويمزج بين خبرة تقنية قوية ورؤية استراتيجية تواكب التطورات العالمية. Khaled Elsayed Sqawa, IT Director with extensive expertise in infrastructure and digital transformation. Led major projects in ERP systems, network management, and cybersecurity. Passionate about driving innovation, delivering efficient technology solutions, and combining strong technical skills with a forward-looking strategic vision.

google cybersecurity certificate Khaled Elsayed Sqawa خالد السيد سقاوة ، مدير إدارة تكنولوجيا المعلومات بخبرة واسعة في البنية التحتية والتحول الرقمي. قاد مشروعات كبرى في أنظمة ERP، إدارة الشبكات، وأمن المعلومات. شغوف بابتكار حلول تقنية تعزز كفاءة المؤسسات، ويمزج بين خبرة تقنية قوية ورؤية استراتيجية تواكب التطورات العالمية. Khaled Elsayed Sqawa, IT Director with extensive expertise in infrastructure and digital transformation. Led major projects in ERP systems, network management, and cybersecurity. Passionate about driving innovation, delivering efficient technology solutions, and combining strong technical skills with a forward-looking strategic vision.

Services / What I Do

Digital Transformation Consulting

Helping organizations embrace innovation by aligning technology with business goals. From strategy to execution, I design roadmaps that drive sustainable growth.

IT Infrastructure Optimization

Designing and managing robust IT systems, including networks, servers, and cloud solutions, to ensure high performance, security, and scalability.

ERP Implementation & Management

Streamlining business processes through ERP solutions like Odoo, ensuring smooth integration, customization, and long-term efficiency.

Cybersecurity & Data Protection

Protecting businesses from digital threats by implementing advanced firewalls, monitoring systems, and best practices to secure sensitive data.

IT Project Management

Leading complex IT projects with precision, ensuring they are delivered on time, within budget, and aligned with organizational objectives.

Training & Capacity Building

Empowering employees and students with hands-on training in IT systems, digital tools, and cybersecurity awareness to maximize productivity.

Testimonials

Khaled is very professional, you can easily depend him and he will get the job done in good quality, he is always working to enhance his knowledge, it was a please to work with him.

Ayman Ibrahim

Software developer

Worked with Khaled for 4 years Always very helpful and very competent in all matters. Should incidents occur out of normal Khaled would quickly find solutions and restore full functionality. Strong recommendations from my side.

Claus Møller Jakobsen

GSM at Tetra Pak Filtration Solutions

I worked with Eng. Khaled in the same team, and he is really a wonderful person and a role model in work and personal life, and I think that he is in addition to any place he may work in, so I highly recommend him.

Muhammad Younis

Senior Accountant

Khaled is professional IT engineer and very good interpersonal skills.

Mohamed Helmy El Keshk

Group Engineering Manager at Lactalis International

I have known Khaled during my time at Lactalis, Khaled is one of the most dedicated and hardworking people. He is calm, kind, and never misses the opportunity to help others. Khaled stepped in to finalize plans on time and ensure the IT is running perfect, smooth and convenient to the users. I recommend Khaled for the IT manager position and believe he would be a valuable asset to any organization.

Osama Ibrahim

Plant Manager

Khaled is an excellent network administrator and all-round IT professional with excellent troubleshooting skills and good interpersonal skills.

Michael O'Reilly

Dairy Technologist

Fun Facts About Me – Beyond IT Management and Digital Transformation

Beyond my professional journey as an IT Manager and Digital Transformation Leader, I am passionate about continuous learning, knowledge sharing, and empowering others. I enjoy reading about technology, leadership, and personal development, and I often mentor young professionals who aspire to grow in the IT and digital transformation fields. My interests extend to exploring emerging technologies, contributing to digital communities, and inspiring innovation that bridges technology with human potential.

Avid Reader → I regularly explore books on IT strategy, leadership, and self-development.
Mentor → I support students and young IT professionals in building their careers.
Tech Explorer → Passionate about emerging technologies, from AI to cloud computing.
Knowledge Sharer → I write articles on IT management and digital transformation.
Family Oriented → Balancing professional success with personal growth and family values.